Roombasket
Add an online bookings basket to your website, and start taking
bookings direct, and "commission free". More
EPOS
Charge
back sales from the EPOS in your restaurant and bar, straight onto the guest bill.
More
Call logger
Charge calls from your bedroom phones, straight onto your guest
bills. More
What my customers have to say about Resident Pro
Hedley
House Hotel, York
Resident
pro has brought a new dimension to the running of Hedley House Hotel. It has provided
me with the tools to take the hotel forward in the rapidly changing hospitality
industry. Keeping all the information we need at our finger tips to help make running
a busy hotel easier. Resident Pro does so much more than I ever expected from a
reservation program. Accounting, advertisement reporting / management, stock control
and much much more. I was surprised how quickly I was able to ditch my old faithful
paper diaries for the new system and I have not looked back It is a pleasure to
use and makes the day to day running of the hotel efficient and in lots of ways
more enjoyable. Martin has provided support and help second to none. He has solved
any issues promptly and completely in a way which a computer novice would understand.
Every hotel runs slightly differently and Martin has taken some of my user comments
and has added functions to the program to help me with my peculiarities. Martin
is constantly working on updating and improving the functionality of Resident Pro
coming up with new innovative ideas to assist users. After a short time of using
Resident Pro I realized I would not run my hotel without it and I would recommend
it without hesitation to any small or medium sized hotel. Well done Martin. Keep
up the good work.
No. of rooms: 44 (several apartments)
Greg Harrand,
Proprietor
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Atrium San Roque, Spain
I would wish to congratulate you on your perception of what is required in a reservations
program for the hospitality industry. Having spoken to you on the telephone and
realising that your family have been in the hotel trade for 30 years it is obvious
that you have designed the program from personal experience of the trade, your attention
to detail in the programming makes it one of the finest products of its type on
the market today. I know, I have downloaded and test driven many programs from all
over the world produced by both small and large companies, but they all seem to
have something missing, yours is the only one that comes near to having ‘the lot’.
All in all the use of Resident Pro has made my life much easier. Once again I thank
you for a fantastic program and for all the support you have given me during my
setting up period.
No. of rooms: 13
Mike Lett,
Proprietor
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Fairyhill
Hotel & Restaurant, Gower
Resident
Pro is an ideal package for our eight bedroom luxury 5 star Restaurant with Rooms.
It is user friendly and the expert personal guidance from Martin makes all the difference
for any trouble shooting. Updates are constantly available for individual needs.
Highly recommended!
No. of rooms: 10
Audrey McMillan,
Hotel Manager
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York House
Hotel & Caravan Park, Hawsker
I have used Resident Pro when I worked in a Country House Hotel several years ago,
and have since recommended it to other hotel owners, who have had the program installed.
I find it very easy to use, and it just keeps getting better with every update.
Martin is always there on the end of the phone/email, to help if I have any queries.
No. of rooms: 183 (mainly pitches)
Gilly Middleton,
Park Manager
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The White
Swan Inn, Pickering
We
have used Resident Pro for many years and have seen many improvements along the
way. Martin offers a first class support service, even when he is en-route to running
the Paris Marathon he was available to help solve a query! The usability is fantastic;
any new members of staff pick it up straight away. The database facilities has aided
marketing initiatives which has had a positive impact on business, allowing us to
target and grow our repeat business.
No. of rooms: 22
Lisa Fraser,
Business Manager
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The Dog
& Gun, Potto
Thanks for the programming of Resident Pro for the Dog and Gun. I had excellent
feedback from Janet and Sam.
No of. rooms: 5
Steve Irvine, General Manager
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A
pleasure to use
I was surprised how quickly I was able to ditch my old faithful paper diaries for
the new system and I have not looked back
Greg Harrand, Hedley House Hotel
Amazing
Everything is working amazingly. I always thought you had
the best hotel reservation program on the planet, now with the new Roombasket and
Roomcast you have once again proved that it is.
Mike Lett, Atrium San Roque
Excellent
Thanks for the programming of Resident Pro for the Dog
and Gun. I had excellent feedback from Janet and Sam.
Steve Irvine, Potto
Highly recommended
It is user friendly and highly recommended.
Audrey McMillan, Gower
The only one
I have downloaded and test driven many programs from all
over the world produced by both small and large companies, but they all seem to
have something missing, yours is the only one that comes near to having ‘the lot’.
Mike Lett, Spain
Fantastic
The usability is fantastic; any new members of staff pick it up straight away. The
database facilities has aided marketing initiatives which has had a positive impact
on business, allowing us to target and grow our repeat business.
Lisa Fraser, Pickering
Just keeps getting better
I find it very easy to use, and it just keeps getting better with every update.
Gilly Middleton, Hawsker