Quick movie
Take a basic
Quick tour
movie (click and wait).
Handbook
Resident
Pro comes with an 80 page handbook which covers "Getting started" and most of the
software features.
Two minute survey
Take
a moment to complete a quick, two minute survey for your free demo CD pack.
More
Support and training
*Support is free for the first year when you buy the Professional Edition. Support
is included for 6 months in the price of the Small Guest House Edition.
Resident Pro Software
Martin D. Smith (CEO)
Softwareworks Studio
4 Main Avenue
York
YO31 0RU
Office: 01904 412353
Mobile: 07904 342265
support@softwareworks.co.uk
FREE CD
Click here for a FREE evaluation pack
Annual Support and Upgrades
Being a supported user is a small price to pay to keep your Resident Pro
software up-to-date, bug free, with a safety net of support from the developer,
when you need it. Live Update allows you to download the latest version of
the software at your convenience.
Help not limited to Office Hours
If you need help, be assured that support is not out-sourced to a call
center. In fact, help comes directly from the software developer. You can telephone
or email anytime, any day, including weekends, within reason, and your call will
be answered, or returned, whenever reasonably possible by M D Smith. Sometimes it
is necessary to leave a message.
FREE Upgrades
Included in the Support are software Upgrades to keep your software up-to-date,
and bug free.
Training
On-site setup and training is a recommended option to consider. This is
a fast-track method of getting started, which undoubtedly sets you off on the right foot. The developer visits your hotel personally, and takes you through the setup, step by step, for your individual hotel. Your reception team is trained on basic
essentials, such as making bookings, checking guests in and out, letter writing,
and the Daily Balance. On-site training is available at an additional cost. Alternatively,
if you have time, it is quite possible to setup the software by yourself, because
Resident Pro is easy to setup and simple to use, and is backed up by a "Getting
Started" manual and movie lessons.
Your Email Address
Password
Support Benefits
Being a supported user is a small price to pay to keep your Resident Pro software
up-to-date, bug free, with a safety net of support from the developer, when you
need it...
Talk to a REAL person about how to get the best out of Resident Pro, the technology
behind hotels
Get free online technical support
Get your questions answered online 24x7 by email
Contribute your feature requests and bug reports
Receive all the latest software upgrades and fixes
Get Downloads from the official website
Help to re-activate to another PC, or to expand
Free newsletter bulletins
Low cost annual renewal